Website screenshots showcase travel packages for Argentina and Chile with images of penguins on a beach, glaciers, waterfalls, and scenic landscapes.

Patagonia Traveler

Established travel operator in Argentina. Their challenge? Modernizing their website tech stack and UX for scalability and long-term growth. Before their website was limiting and outdated.

Now their website stands out from the competition, has expectional usability, builds trust, serves content in multiple languages & currencies, and and brings in new leads consecutively.

Problem

Restricted, unscalable systems

Content slow and expensive to update due to developer dependency

Outdated technology and UX

Result

Scalable system with a headless CMS

Team can easily build new pages and update content by themselves fast

Modern and user-friendly UX

Client review

"Our main challenge was updating an outdated website to meet industry standards and support multiple languages. We now have a beautiful, multilingual site that is easy to maintain and delivers a great user experience. Johannes brought creative ideas to the table, and his commitment was absolute, keeping the project on track with clear tasks and deadlines."

Portrait of Mario
Mario Roitbarg, founder @ Patagonia Traveler

Before, their homepage lacked a clear UVP, was limited to the given template structure and images were low quality.

After, their homepage follows best practices, features a strong hero video, a clear value proposition and strong social proof and a trip search bar to immediately make visitors take the next step.

Below the hero section, visitors are invited to explore the most popular destinations and recommended trips. This gives them an idea of what their own journey could look like,

Comparison of Patagonia Traveler website before and after redesign showing a modernized layout with a nature background and organized travel options.

The new hero section utilizes emotional storytelling through a powerful video that shows vividly what travelers can expect when booking with Patagonia Traveler.

Review badges to build trust and a prominent search bar are strategically placed to increase conversions.

Wide waterfall surrounded by greenery under a partly cloudy sky, with text overlay about discovering natural Argentina and Chile travel experiences.

Before: The old trip detail page was based on a template and thus very limited in it's visual showcase capability. 
1 image and 1 text block to describe the itinieray.

After: The new trip detail page is completely tailored to their needs, flexible and allows for a much richer and in-depth description of trips.

Website redesign comparison showing a travel package page before with a simple layout and after with a modern, image-rich interface for Argentina tours including Buenos Aires, Ushuaia, Calafate, Bariloche, and Iguazú.

The new trip page features a prominent image gallery including video elements, a custom page structure with multiple different sections like summary, day-to-day itinierary, interactive map, activities overview, featured hotels, important notes, prices, reviews and FAQs.

Thee price in the sidebar CTA box is dynamically updated depending on the selected options and stays always in view.

Travel webpage showing a Patagonia trip itinerary including Buenos Aires, Ushuaia, Calafate, Bariloche, and Iguazú with images, map, activities, and reviews.

Side modals provide extra info about hotels and activities. This way, visitors are kept on the page and nudged to take the desired click on - "Request a quote".

Hotel Loi Suites Recoleta indoor garden dining area with glass roof, plus images of breakfast buffet, guest rooms, and reception.

Social proof and review badges throughout the whole site to build trust and rapport with visitors.

Website section showing customer testimonials with a photo of three smiling people in winter jackets in front of a glacier, and multiple written reviews praising Patagonia Traveler.

High-quality images are delivered through the Storyblok CDN in just the right dimensions and size, making them load fast while not compromsing on quality.

Group of hikers walking in single file on a glacier with towering blue ice formations.

Improved UX through multi-step forms that guide user through longer forms and increase conversions.

Online travel form titled 'Build your trip' with fields for destination, start date, trip length, experiences, hotel category, and budget range, plus contact info including phone numbers for Mexico, Argentina, USA, and Spain.

Slight brand refresh to modernize the existing branding and apply a simple, scalable design system.

Patagonia Traveler logo with burgundy circular icon, script and serif text, and a palette of ten squares in shades of burgundy, white, gray, and black.